ESXi Update 6.5 U2 fails

By | 2018-07-03

While upgrading from VMware ESXi, 6.5.0 to 6.5 Update 2, the update fails with the following error:

[root@host:~] esxcli software vib install -d /vmfs/volumes/echt_raid5/update-from-esxi6.5-6.5_update02.zip 

 [InstallationError]

 Failed updating the bootloader: Execution of command /usr/lib/vmware/bootloader-installer/install-bootloader failed: non-zero code returned

 return code: 1

 output: ERROR: ld.so: object '/lib/libMallocArenaFix.so' from LD_PRELOAD cannot be preloaded: ignored.

 Traceback (most recent call last):

   File "/usr/lib/vmware/bootloader-installer/install-bootloader", line 238, in <module>

     main()

   File "/usr/lib/vmware/bootloader-installer/install-bootloader", line 223, in main

     partType, diskGeom, parts = getDiskInfo(diskPath)

   File "/usr/lib/vmware/bootloader-installer/install-bootloader", line 151, in getDiskInfo

     rc, out, err = execCommand(command)

   File "/usr/lib/vmware/bootloader-installer/install-bootloader", line 94, in execCommand

     raise Exception("%s failed to execute: status(%d)" % (command, process.returncode))

 Exception: /sbin/partedUtil getptbl /vmfs/devices/disks/naa.200049454505080f failed to execute: status(255)

       vibs = VMware_bootbank_esx-base_6.5.0-2.50.8294253

 Please refer to the log file for more details.

After disabling your USB driver you can install the update:

[root@host:~] esxcli system module set -m=vmkusb -e=FALSE

Now just reboot your hypervisor and try the update again:

[root@host:~] esxcli software vib install -d /vmfs/volumes/echt_raid5/update-from-esxi6.5-6.5_update02.zip

Installation Result

   Message: The update completed successfully, but the system needs to be rebooted for the changes to be effective.

   Reboot Required: true

   VIBs Installed: VMW_bootbank_bnxtnet_20.6.101.7-11vmw.650.2.50.8294253, VMW_bootbank_brcmfcoe_11.4.1078.0-8vmw.650.2.50.8294253, VMW_bootbank_ehci-ehci-hcd_1.0-4vmw.650.0.14.5146846, VMW_bootbank_i40en_1.3.1-19vmw.650.2.50.8294253, VMW_bootbank_igbn_0.1.0.0-15vmw.650.1.36.7388607, VMW_bootbank_ipmi-ipmi-devintf_39.1-5vmw.650.2.50.8294253, VMW_bootbank_ipmi-ipmi-msghandler_39.1-5vmw.650.2.50.8294253, VMW_bootbank_ixgben_1.4.1-12vmw.650.2.50.8294253, VMW_bootbank_lpfc_11.4.33.1-6vmw.650.2.50.8294253, VMW_bootbank_lsi-mr3_7.702.13.00-3vmw.650.2.50.8294253, VMW_bootbank_lsi-msgpt2_20.00.01.00-4vmw.650.2.50.8294253, VMW_bootbank_lsi-msgpt35_03.00.01.00-9vmw.650.2.50.8294253, VMW_bootbank_lsi-msgpt3_16.00.01.00-1vmw.650.2.50.8294253, VMW_bootbank_misc-drivers_6.5.0-2.50.8294253, VMW_bootbank_ne1000_0.8.3-7vmw.650.2.50.8294253, VMW_bootbank_nhpsa_2.0.22-3vmw.650.2.50.8294253, VMW_bootbank_ntg3_4.1.3.0-1vmw.650.1.36.7388607, VMW_bootbank_nvme_1.2.1.34-1vmw.650.2.50.8294253, VMW_bootbank_nvmxnet3_2.0.0.23-1vmw.650.1.36.7388607, VMW_bootbank_pvscsi_0.1-1vmw.650.1.26.5969303, VMW_bootbank_qedentv_2.0.6.4-8vmw.650.2.50.8294253, VMW_bootbank_qlnativefc_2.1.50.0-1vmw.650.1.26.5969303, VMW_bootbank_sata-ahci_3.0-26vmw.650.1.26.5969303, VMW_bootbank_smartpqi_1.0.1.553-10vmw.650.2.50.8294253, VMW_bootbank_usbcore-usb_1.0-3vmw.650.2.50.8294253, VMW_bootbank_vmkata_0.1-1vmw.650.1.36.7388607, VMW_bootbank_vmkusb_0.1-1vmw.650.2.50.8294253, VMW_bootbank_vmw-ahci_1.1.1-1vmw.650.2.50.8294253, VMware_bootbank_cpu-microcode_6.5.0-1.41.7967591, VMware_bootbank_esx-base_6.5.0-2.50.8294253, VMware_bootbank_esx-dvfilter-generic-fastpath_6.5.0-1.36.7388607, VMware_bootbank_esx-tboot_6.5.0-2.50.8294253, VMware_bootbank_esx-ui_1.27.1-7909286, VMware_bootbank_esx-xserver_6.5.0-2.50.8294253, VMware_bootbank_lsu-hp-hpsa-plugin_2.0.0-6vmw.650.2.50.8294253, VMware_bootbank_lsu-lsi-lsi-mr3-plugin_1.0.0-10vmw.650.1.26.5969303, VMware_bootbank_lsu-lsi-lsi-msgpt3-plugin_1.0.0-7vmw.650.1.26.5969303, VMware_bootbank_lsu-lsi-megaraid-sas-plugin_1.0.0-8vmw.650.1.26.5969303, VMware_bootbank_lsu-lsi-mpt2sas-plugin_2.0.0-6vmw.650.1.26.5969303, VMware_bootbank_vmware-esx-esxcli-nvme-plugin_1.2.0.32-2.50.8294253, VMware_bootbank_vsan_6.5.0-2.50.8064065, VMware_bootbank_vsanhealth_6.5.0-2.50.8143339

   VIBs Removed: VMW_bootbank_ehci-ehci-hcd_1.0-3vmw.650.0.0.4564106, VMW_bootbank_i40en_1.1.0-1vmw.650.0.0.4564106, VMW_bootbank_igbn_0.1.0.0-12vmw.650.0.0.4564106, VMW_bootbank_ipmi-ipmi-devintf_39.1-4vmw.650.0.0.4564106, VMW_bootbank_ipmi-ipmi-msghandler_39.1-4vmw.650.0.0.4564106, VMW_bootbank_ixgben_1.0.0.0-8vmw.650.0.0.4564106, VMW_bootbank_lpfc_11.1.0.6-1vmw.650.0.0.4564106, VMW_bootbank_lsi-mr3_6.910.18.00-1vmw.650.0.0.4564106, VMW_bootbank_lsi-msgpt2_20.00.01.00-3vmw.650.0.0.4564106, VMW_bootbank_lsi-msgpt3_12.00.02.00-11vmw.650.0.0.4564106, VMW_bootbank_misc-drivers_6.5.0-0.0.4564106, VMW_bootbank_ne1000_0.8.0-9vmw.650.0.0.4564106, VMW_bootbank_nhpsa_2.0.6-3vmw.650.0.0.4564106, VMW_bootbank_ntg3_4.1.0.0-1vmw.650.0.0.4564106, VMW_bootbank_nvme_1.2.0.32-2vmw.650.0.0.4564106, VMW_bootbank_nvmxnet3_2.0.0.22-1vmw.650.0.0.4564106, VMW_bootbank_pvscsi_0.1-1vmw.650.0.0.4564106, VMW_bootbank_qedentv_2.0.3.29-1vmw.650.0.0.4564106, VMW_bootbank_qlnativefc_2.1.30.0-11vmw.650.0.0.4564106, VMW_bootbank_sata-ahci_3.0-22vmw.650.0.0.4564106, VMW_bootbank_usbcore-usb_1.0-3vmw.650.0.0.4564106, VMW_bootbank_vmkata_0.1-1vmw.650.0.0.4564106, VMW_bootbank_vmkusb_0.1-1vmw.650.0.0.4564106, VMW_bootbank_vmw-ahci_1.0.0-32vmw.650.0.0.4564106, VMware_bootbank_cpu-microcode_6.5.0-0.0.4564106, VMware_bootbank_esx-base_6.5.0-0.0.4564106, VMware_bootbank_esx-dvfilter-generic-fastpath_6.5.0-0.0.4564106, VMware_bootbank_esx-tboot_6.5.0-0.0.4564106, VMware_bootbank_esx-ui_1.8.0-4516221, VMware_bootbank_esx-xserver_6.5.0-0.0.4564106, VMware_bootbank_lsu-hp-hpsa-plugin_2.0.0-3vmw.650.0.0.4564106, VMware_bootbank_lsu-lsi-lsi-mr3-plugin_1.0.0-7vmw.650.0.0.4564106, VMware_bootbank_lsu-lsi-lsi-msgpt3-plugin_1.0.0-6vmw.650.0.0.4564106, VMware_bootbank_lsu-lsi-megaraid-sas-plugin_1.0.0-7vmw.650.0.0.4564106, VMware_bootbank_lsu-lsi-mpt2sas-plugin_2.0.0-5vmw.650.0.0.4564106, VMware_bootbank_vmware-esx-esxcli-nvme-plugin_1.2.0.10-0.0.4564106, VMware_bootbank_vsan_6.5.0-0.0.4564106, VMware_bootbank_vsanhealth_6.5.0-0.0.4564106

   VIBs Skipped: VMW_bootbank_ata-libata-92_3.00.9.2-16vmw.650.0.0.4564106, VMW_bootbank_ata-pata-amd_0.3.10-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-atiixp_0.4.6-4vmw.650.0.0.4564106, VMW_bootbank_ata-pata-cmd64x_0.2.5-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-hpt3x2n_0.3.4-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-pdc2027x_1.0-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-serverworks_0.4.3-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-sil680_0.4.8-3vmw.650.0.0.4564106, VMW_bootbank_ata-pata-via_0.3.3-2vmw.650.0.0.4564106, VMW_bootbank_block-cciss_3.6.14-10vmw.650.0.0.4564106, VMW_bootbank_char-random_1.0-3vmw.650.0.0.4564106, VMW_bootbank_elxnet_11.1.91.0-1vmw.650.0.0.4564106, VMW_bootbank_hid-hid_1.0-3vmw.650.0.0.4564106, VMW_bootbank_ima-qla4xxx_2.02.18-1vmw.650.0.0.4564106, VMW_bootbank_ipmi-ipmi-si-drv_39.1-4vmw.650.0.0.4564106, VMW_bootbank_misc-cnic-register_1.78.75.v60.7-1vmw.650.0.0.4564106, VMW_bootbank_mtip32xx-native_3.9.5-1vmw.650.0.0.4564106, VMW_bootbank_nenic_1.0.0.2-1vmw.650.0.0.4564106, VMW_bootbank_net-bnx2_2.2.4f.v60.10-2vmw.650.0.0.4564106, VMW_bootbank_net-bnx2x_1.78.80.v60.12-1vmw.650.0.0.4564106, VMW_bootbank_net-cdc-ether_1.0-3vmw.650.0.0.4564106, VMW_bootbank_net-cnic_1.78.76.v60.13-2vmw.650.0.0.4564106, VMW_bootbank_net-e1000_8.0.3.1-5vmw.650.0.0.4564106, VMW_bootbank_net-e1000e_3.2.2.1-2vmw.650.0.0.4564106, VMW_bootbank_net-enic_2.1.2.38-2vmw.650.0.0.4564106, VMW_bootbank_net-fcoe_1.0.29.9.3-7vmw.650.0.0.4564106, VMW_bootbank_net-forcedeth_0.61-2vmw.650.0.0.4564106, VMW_bootbank_net-igb_5.0.5.1.1-5vmw.650.0.0.4564106, VMW_bootbank_net-ixgbe_3.7.13.7.14iov-20vmw.650.0.0.4564106, VMW_bootbank_net-libfcoe-92_1.0.24.9.4-8vmw.650.0.0.4564106, VMW_bootbank_net-mlx4-core_1.9.7.0-1vmw.650.0.0.4564106, VMW_bootbank_net-mlx4-en_1.9.7.0-1vmw.650.0.0.4564106, VMW_bootbank_net-nx-nic_5.0.621-5vmw.650.0.0.4564106, VMW_bootbank_net-tg3_3.131d.v60.4-2vmw.650.0.0.4564106, VMW_bootbank_net-usbnet_1.0-3vmw.650.0.0.4564106, VMW_bootbank_net-vmxnet3_1.1.3.0-3vmw.650.0.0.4564106, VMW_bootbank_nmlx4-core_3.16.0.0-1vmw.650.0.0.4564106, VMW_bootbank_nmlx4-en_3.16.0.0-1vmw.650.0.0.4564106, VMW_bootbank_nmlx4-rdma_3.16.0.0-1vmw.650.0.0.4564106, VMW_bootbank_nmlx5-core_4.16.0.0-1vmw.650.0.0.4564106, VMW_bootbank_ohci-usb-ohci_1.0-3vmw.650.0.0.4564106, VMW_bootbank_qfle3_1.0.2.7-1vmw.650.0.0.4564106, VMW_bootbank_qflge_1.1.0.3-1vmw.650.0.0.4564106, VMW_bootbank_sata-ata-piix_2.12-10vmw.650.0.0.4564106, VMW_bootbank_sata-sata-nv_3.5-4vmw.650.0.0.4564106, VMW_bootbank_sata-sata-promise_2.12-3vmw.650.0.0.4564106, VMW_bootbank_sata-sata-sil24_1.1-1vmw.650.0.0.4564106, VMW_bootbank_sata-sata-sil_2.3-4vmw.650.0.0.4564106, VMW_bootbank_sata-sata-svw_2.3-3vmw.650.0.0.4564106, VMW_bootbank_scsi-aacraid_1.1.5.1-9vmw.650.0.0.4564106, VMW_bootbank_scsi-adp94xx_1.0.8.12-6vmw.650.0.0.4564106, VMW_bootbank_scsi-aic79xx_3.1-5vmw.650.0.0.4564106, VMW_bootbank_scsi-bnx2fc_1.78.78.v60.8-1vmw.650.0.0.4564106, VMW_bootbank_scsi-bnx2i_2.78.76.v60.8-1vmw.650.0.0.4564106, VMW_bootbank_scsi-fnic_1.5.0.45-3vmw.650.0.0.4564106, VMW_bootbank_scsi-hpsa_6.0.0.84-1vmw.650.0.0.4564106, VMW_bootbank_scsi-ips_7.12.05-4vmw.650.0.0.4564106, VMW_bootbank_scsi-iscsi-linux-92_1.0.0.2-3vmw.650.0.0.4564106, VMW_bootbank_scsi-libfc-92_1.0.40.9.3-5vmw.650.0.0.4564106, VMW_bootbank_scsi-megaraid-mbox_2.20.5.1-6vmw.650.0.0.4564106, VMW_bootbank_scsi-megaraid-sas_6.603.55.00-2vmw.650.0.0.4564106, VMW_bootbank_scsi-megaraid2_2.00.4-9vmw.650.0.0.4564106, VMW_bootbank_scsi-mpt2sas_19.00.00.00-1vmw.650.0.0.4564106, VMW_bootbank_scsi-mptsas_4.23.01.00-10vmw.650.0.0.4564106, VMW_bootbank_scsi-mptspi_4.23.01.00-10vmw.650.0.0.4564106, VMW_bootbank_scsi-qla4xxx_5.01.03.2-7vmw.650.0.0.4564106, VMW_bootbank_shim-iscsi-linux-9-2-1-0_6.5.0-0.0.4564106, VMW_bootbank_shim-iscsi-linux-9-2-2-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libata-9-2-1-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libata-9-2-2-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libfc-9-2-1-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libfc-9-2-2-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libfcoe-9-2-1-0_6.5.0-0.0.4564106, VMW_bootbank_shim-libfcoe-9-2-2-0_6.5.0-0.0.4564106, VMW_bootbank_shim-vmklinux-9-2-1-0_6.5.0-0.0.4564106, VMW_bootbank_shim-vmklinux-9-2-2-0_6.5.0-0.0.4564106, VMW_bootbank_shim-vmklinux-9-2-3-0_6.5.0-0.0.4564106, VMW_bootbank_uhci-usb-uhci_1.0-3vmw.650.0.0.4564106, VMW_bootbank_usb-storage-usb-storage_1.0-3vmw.650.0.0.4564106, VMW_bootbank_vmkplexer-vmkplexer_6.5.0-0.0.4564106, VMW_bootbank_xhci-xhci_1.0-3vmw.650.0.0.4564106, VMware_bootbank_emulex-esx-elxnetcli_11.1.28.0-0.0.4564106, VMware_bootbank_native-misc-drivers_6.5.0-0.0.4564106, VMware_bootbank_rste_2.0.2.0088-4vmw.650.0.0.4564106, VMware_locker_tools-light_6.5.0-1.47.8285314

But remember to re-enable the USB drivers again:

[root@host:~] esxcli system module set -m=vmkusb -e=TRUE

And a last reboot 🙂

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